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Platform Provider of Telecommunications Services

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Frequently Asked Question

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Q: Who is raitelecom?

A: raitelecom is a platform provider of  telecommunications services with a Voice over Internet Protocol (VoIP) trading business, in which we connect buyers and sellers.

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Q: How do customers purchase minutes from raitelecom?

A: Our customers include switch-based carriers and consumer VoIP service providers that terminate their international calls over the raitelecom network.

Carriers connect via the Public Switched Telephone Network (PSTN) or using Internet circuits at one of our Internet Central Offices (ICOs) in New York, Bangkok or Laos. The ICOs digitize and compress voice calls and then pass the calls through gateways and across the raitelecom network. Our overseas partners receive, regroup and convert the calls back into analog voice/fax for local transmission.

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Q: How does raitelecom differ from other Internet Telephony Service Providers (ITSPs)?

A: raitelecom specializes in VoIP traffic between the US and Thailand. The company has built a robust network between the two countries and that delivers very high quality voice calls. raitelecom's customers receive all of the economic benefits of IP telephony without having to change their operations or lower their call quality standards.

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Q: What about the quality of Internet telephony or VoIP?

A: Delivering high quality of service while using the Internet for international transport of voice traffic is no longer a challenge. Improvements in VoIP technology and raitelecom's robust network has allowed for the highest level of voice quality and call completion. VoIP technology automatically selects the best route for every call based on network performance data collected in real time, and routes calls around points of congestion in the Internet to assure the highest quality service. As a result raitelecom's call completion rates equal to or higher than industry averages as reported by many of the leading international Public Switched Telephone Network (PSTN) carriers.